Dealing with difficult employees

Ensuring Your People Deliver

Do the people in your team have clear objectives? Are those objectives based on delivering your business goals? Are your employees truly working to the best of their abilities and reaching their full potential? If not, that’s where effective performance management comes into play. We help our clients set up performance management processes that not only drive personal growth but also fuel business development.

What we offer

Setting Clear Objectives

The foundation of strong performance management is setting clear, measurable objectives for your team. These objectives should align directly with your business’s goals, ensuring that everyone is working towards the same targets. We help you define these goals in a way that’s both ambitious and achievable, giving your people a clear sense of direction and purpose.

Creating a Feedback Culture

Once objectives are set, the next step is providing continuous feedback and support. Performance management isn’t just about ticking boxes; it’s about helping your team grow and succeed. We work with you to create a culture of open communication, where feedback is constructive and regular, and where employees feel supported in their efforts to meet their goals.

Effective Appraisals and Reviews

A robust appraisal and review process is essential for driving continuous improvement and employee growth. Appraisals provide an opportunity for formal feedback on individual’s performance against their objectives while identifying areas for professional development. We help you design appraisal systems that are fair, transparent, and tailored to your organisation, ensuring employees feel valued and motivated to excel.

Personal Development Plans

Performance management isn’t just about correcting what’s wrong—it’s also about recognising and developing what’s right. We assist in identifying opportunities for your team members to expand their skills, whether through training, mentoring, or new challenges. By focusing on development, you’re not just improving individual performance—you’re building a stronger, more capable team.

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Turning Things Around - PIPs

Sometimes, despite the best efforts, employees may struggle to meet their objectives. This is where a Personal Improvement Plan (PIP) comes in. A PIP is a structured approach to help an employee improve their performance, with clear expectations, timelines, and support mechanisms. We guide you through the process of implementing PIPs effectively, aiming to help your team members get back on track.

Handling Persistent Underperformance through a disciplinary process

Despite the support and guidance provided through a PIP, an employee may continues to underperform, so it may be necessary to take more formal action. We assist in managing this process with care and compliance, ensuring that any decisions made are fair, documented, and legally sound. If it comes to exiting an employee, we’ll help you do so in a way that minimises disruption and risk to your business.

Performance Management