Handling Grievances Effectively
What we offer
Determining if There’s a Case
The first step in handling a grievance is determining whether there’s a legitimate case to be heard. We’ll review the situation thoroughly, gathering all necessary information to ensure that nothing is overlooked. If there’s a valid concern, we’ll guide you on the best course of action to resolve it.
Conducting Investigations
Investigations can be time-consuming and complex, especially when emotions are running high. We can conduct a full and impartial investigation on your behalf, interviewing all relevant parties, gathering evidence, and ensuring that the process is fair and transparent. Our goal is to uncover the facts and provide you with a clear understanding of the situation.
Managing Disciplinary Hearings
If the grievance leads to a disciplinary hearing, we’ll take care of the process for you. From setting up the meeting to delivering the hearing and determining the appropriate disciplinary action, we ensure that everything is handled professionally and in accordance with legal requirements. This allows you to focus on running your business while we handle the tough conversations.
Settlement Agreements
Sometimes, despite everyone’s best efforts, it becomes clear that a working relationship is no longer viable. In such cases, a Settlement Agreement might be the best outcome for both parties. We bring our expertise to the table, cutting through the emotion to achieve a fast and mutually agreed resolution, allowing everyone to move on with minimal disruption.